Besides the top management team we have highly qualified management staff at middle management level in all departments. These include service management staff handling the underwriting and claims management function, I.T. as well Human Resource and Finance Management Staff. Our management structure is designed to provide personalized and efficient service to all our clients at all times. Each client is therefore assigned to a service team headed by a service manager but ultimately accountable to a Director. We recognise the importance of professionalism in service delivery and therefore strive to ensure that all our staff are well qualified for the duties assigned to them.